Voice Simulator & Live Testing

Before publishing your phone hotline number on your storefront, you can simulate real customer phone conversations directly from your browser.

Using the Voice Simulator

1. Navigate to Voice AI and switch to the Live Simulator tab.
2. Click Start Call and grant microphone permissions in your browser.
3. Speak into your microphone as if you are a customer (e.g. "Can you check the status of order #1042?" or "What is your return policy?").
4. Observe:
   • Real-time transcription latency.
   • Grounded context retrieval from your store catalog.
   • Spoken audio synthesis quality and pacing.
5. Click End Call to view the generated summary and sentiment classification.

See AI Autopilot Overview for policy enforcement rules.