Channels
Email, live chat, WhatsApp, Instagram, and Messenger.
5 articles
Forward your support email
Route your existing support address into Kognit in about two minutes, without changing MX records.
3 min readConnect Gmail
Connect a Google mailbox over OAuth so replies send from your real address and thread correctly.
2 min readConnect Outlook
Connect a Microsoft 365 or Outlook mailbox so support mail arrives as tickets and replies send from your address.
2 min readConnect WhatsApp
Bring WhatsApp Business messages into the same inbox as your email and chat tickets.
2 min readConnect Instagram and Messenger
Route Instagram DMs and Facebook Messenger conversations into your shared inbox.
2 min read