Build the future of
Autonomous Customer Service.
We are an ambitious, high-impact team building the agentic intelligence layer for modern brands. If you love solving deep AI problems, shipping fast, and creating delightful customer experiences, you belong here.
How We Work at Kognit HQ
We value clarity, velocity, and high agency over politics and meetings. Here are the principles that guide every decision we make.
Ship Fast, Learn Faster
We operate in days, not quarters. Launch early, measure real customer reactions, and refine continuously. Perfection is the enemy of progress.
Customer Obsession
Every model rule, UI micro-interaction, and API contract is designed around shopper trust and merchant ROI. If it does not help them win, we do not build it.
Radical Transparency
Open metrics, honest feedback, and direct communication. We share context freely across the team and build trust through visibility.
Default to Action
We look for extreme ownership. When you see something broken or an opportunity to improve, take the initiative. Meetings are the exception, not the rule.
Everything You Need to Do Your Best Work
We invest deeply in our people so you have the freedom, tools, and peace of mind to focus on high-impact craft.
100% Remote & Distributed
Work from wherever you are happiest and most productive. We care about your output and craftsmanship, not your chair time.
Competitive Pay & Equity
Top-of-market compensation packages with early employee stock options so you share directly in the value you create.
Hardware & Home Setup
A brand-new Apple MacBook Pro (M-Series) plus a generous home-office setup stipend for 4K displays, desks, and peripherals.
Health & Wellness
Comprehensive health, dental, and vision insurance coverage for you and your family, along with wellness stipends.
Learning & AI Stipend
$2,000 annual allowance for books, conferences, training courses, and subscriptions to leading AI tools and research.
Flexible Time Off
Unlimited paid time off with a mandatory 20-day minimum rest policy so you always stay energized and refreshed.
Open Positions
We are actively hiring across our core engineering, AI reasoning, and customer experience teams.
Senior Full-Stack Engineer
Build high-performance web applications, unified real-time inboxes, and reactive agent tools using TypeScript, React, and serverless Node.js.
AI Agent & LLM Systems Engineer
Design zero-hallucination agentic reasoning architectures, RAG pipelines, and model-context-protocol (MCP) integrations for online brands.
Senior Product Designer
Craft intuitive, world-class design systems and effortless user interfaces for human agents and AI collaboration.
Integrations & Ecosystem Engineer
Expand Kognit's native connectors across Shopify, WooCommerce, Wix, BigCommerce, and Meta Business APIs.
Technical Customer Success Lead
Lead high-touch onboarding for high-growth merchants and enterprise brands, ensuring 80%+ autonomous AI resolution rates.
Don't see the exact role you are looking for?
We always make room for extraordinary engineers, designers, and growth builders. Pitch us on how your skillset can accelerate Kognit.