WhatsApp Integration
Respond to WhatsApp messages and interact with customers directly from your unified inbox.
WhatsApp Connector
Active & Operational
What you can do with WhatsApp in Kognit
Key Feature 1
Seamless bi-directional synchronization between WhatsApp and Kognit.
Key Feature 2
Automate ticket resolution and workflow actions natively.
Key Feature 3
Real-time status updates and activity logs in conversation view.
Key Feature 4
AI Agent auto-training on WhatsApp data.
How to connect WhatsApp in 4 simple steps
Step 1
Navigate to your WhatsApp settings page.
Step 2
Copy your API credentials or OAuth authorization code.
Step 3
Enter credentials in Kognit's connection simulator below.
Step 4
Click Connect to initialize real-time data sync.
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