Outlook Integration

Connect Microsoft Outlook to manage emails from your shared inbox alongside other channels.

5-minute setup 100% Real-time SLA SOC 2 & GDPR

Active & Operational

v2.4 API

Sync FrequencyReal-time Webhook (0.2s)

AI Autopilot Status Auto-Responding

Synced Data Objects

✓ Outlook Activity Logs✓ Customer Metadata✓ Real-Time Webhooks

Capabilities

What you can do with Outlook in Kognit

Seamless bi-directional synchronization between Outlook and Kognit.

Automate ticket resolution and workflow actions natively.

Real-time status updates and activity logs in conversation view.

AI Agent auto-training on Outlook data.

Setup Guide

Navigate to your Outlook settings page.

Copy your API credentials or OAuth authorization code.

Enter credentials in Kognit's connection simulator below.

Click Connect to initialize real-time data sync.

Explore

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