Live Chat Integration

Give proactive help, self-service, and personal assistance via chat widget on your website.

5-minute setup 100% Real-time SLA SOC 2 & GDPR

Active & Operational

v2.4 API

Sync FrequencyReal-time Webhook (0.2s)

AI Autopilot Status Auto-Responding

Synced Data Objects

✓ Live Chat Activity Logs✓ Customer Metadata✓ Real-Time Webhooks

Capabilities

What you can do with Live Chat in Kognit

Seamless bi-directional synchronization between Live Chat and Kognit.

Automate ticket resolution and workflow actions natively.

Real-time status updates and activity logs in conversation view.

AI Agent auto-training on Live Chat data.

Setup Guide

Navigate to your Live Chat settings page.

Copy your API credentials or OAuth authorization code.

Enter credentials in Kognit's connection simulator below.

Click Connect to initialize real-time data sync.

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