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Gorgias Integration

Import your Gorgias support tickets and customer data into Kognit seamlessly.

Explore Capabilities
5-minute setup 100% Real-time SLA SOC 2 & GDPR

Gorgias Connector

Active & Operational

v2.4 API
Sync FrequencyReal-time Webhook (0.2s)
AI Autopilot Status Auto-Responding
Synced Data Objects
✓ Gorgias Tickets & Messages✓ Macros & Rule Workflows✓ Customer Contacts✓ Shopify Data Cards
Capabilities

What you can do with Gorgias in Kognit

01

Key Feature 1

Native Gorgias Migration Tool & Bi-Directional Helpdesk Integration.

02

Key Feature 2

Import all Gorgias tickets, customer notes, Shopify order widgets, and rule conditions into Kognit.

03

Key Feature 3

Replace Gorgias with Kognit to slash helpdesk costs by 60%+ while boosting auto-resolution rates to 85%+.

04

Key Feature 4

Auto-sync ticket tags, customer satisfaction (CSAT) scores, and agent performance analytics.

Setup Guide

How to connect Gorgias in 4 simple steps

1

Step 1

Log into your Gorgias Helpdesk account.

2

Step 2

Navigate to Settings > REST API.

3

Step 3

Copy your API Domain, Username (Email), and API Key.

4

Step 4

Paste details into Kognit to launch 1-click automated migration.