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Shipping Verified Partner

AfterShip Integration

Real-time shipment tracking across 1,100+ carriers — auto-resolve "where is my order" tickets.

Explore Live Tracking Capabilities
5-minute setup 100% Real-time SLA SOC 2 & GDPR

AfterShip Connector

Active & Operational

v2.4 API
Sync FrequencyReal-time Webhook (0.2s)
AI Autopilot Status Auto-Responding
Synced Data Objects
✓ AfterShip Activity Logs✓ Customer Metadata✓ Real-Time Webhooks
Capabilities

What you can do with AfterShip in Kognit

01

Key Feature 1

Seamless bi-directional synchronization between AfterShip and Kognit.

02

Key Feature 2

Automate ticket resolution and workflow actions natively.

03

Key Feature 3

Real-time status updates and activity logs in conversation view.

04

Key Feature 4

AI Agent auto-training on AfterShip data.

⚡ Autonomous Tracking Engine

Real-Time Shipment Tracking & Automated Delivery Support

Kognit connects directly with AfterShip API to auto-fetch live courier statuses, send instant WhatsApp/SMS updates, and resolve shipping questions without human intervention.

🚚

Live AWB Tracking Sync

Auto-syncs live tracking status from Bluedart, Delhivery, FedEx, DPD & Xpressbees. Customers get exact ETAs without asking your support team.

0.2s API Response✓ 100% Real-time
🚨

Automated NDR Resolution

When a courier marks delivery as failed (wrong address/unreachable), Kognit AI instantly contacts the buyer via WhatsApp, verifies their address, and updates AfterShip automatically.

WhatsApp Outreach⚡ Auto NDR Retry
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1-Click Return Dispatch

Generate reverse return pickup labels instantly inside chat. Buyers receive return AWB tracking links while your warehouse gets live return notifications.

Prepaid Labels✓ Auto Pickup

Ready to automate your AfterShip shipping support?

Setup takes under 5 minutes. Start your 7-day free trial now.

Setup Guide

How to connect AfterShip in 4 simple steps

1

Step 1

Navigate to your AfterShip settings page.

2

Step 2

Copy your API credentials or OAuth authorization code.

3

Step 3

Enter credentials in Kognit's connection simulator below.

4

Step 4

Click Connect to initialize real-time data sync.

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