Wix Integration

Connect your Wix Stores and Wix Studio site to automate order inquiries, refund lookups, and real-time live chat.

5-minute setup 100% Real-time SLA SOC 2 & GDPR

Active & Operational

v2.4 API

Sync FrequencyReal-time Webhook (0.2s)

AI Autopilot Status Auto-Responding

Synced Data Objects

✓ Wix Stores Orders✓ Products & Stock Levels✓ Wix Contacts & CRM✓ Live Chat Storefront Widget

Capabilities

What you can do with Wix in Kognit

Sync Wix eCommerce orders, fulfillment status, and parcel tracking in real time.

Auto-ground AI customer support replies with your Wix Stores product catalog and stock levels.

1-click storefront chat widget embed via Wix Custom Code or Wix Embedded Script.

Process refunds, address lookups, and order cancellations directly from the Customer 360 sidebar.

Setup Guide

Log into your Wix Dashboard and go to Settings > Custom Code (under Advanced).

Click + Add Custom Code, paste the Kognit widget embed snippet, set to "Body - end", and click Apply.

In Kognit, click Connect Wix Store to authorize the OAuth integration.

Kognit instantly synchronizes your product catalog and recent store orders.

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