BigCommerce Integration

Sync BigCommerce orders, products, and customers directly into your CRM.

5-minute setup 100% Real-time SLA SOC 2 & GDPR

Active & Operational

v2.4 API

Sync FrequencyReal-time Webhook (0.2s)

AI Autopilot Status Auto-Responding

Synced Data Objects

✓ Storefront Catalog & SKUs✓ Customer Orders & Shipments✓ Gift Certificates✓ Customer Groups & Tier Pricing

Capabilities

What you can do with BigCommerce in Kognit

Bi-directional sync for BigCommerce Storefront Catalog, SKU variants, and inventory.

Automated lookup of customer orders, shipment tracking numbers, and line items.

AI Agent handles pre-sale product inquiries and post-purchase order status updates.

Instant connection via BigCommerce Storefront API & Stencil webhooks.

Setup Guide

Log into your BigCommerce Control Panel.

Go to Settings > API Accounts > Create API Account.

Select V2/V3 API Token with Products and Orders read/write scopes.

Copy Store Hash and API Access Token into Kognit.

Explore

Sync products, orders, customers, and inventory directly into your CRM with deep catalog integration.

Sync WooCommerce orders, products, and customers directly into your CRM for a unified view.

Connect your Wix Stores and Wix Studio site to automate order inquiries, refund lookups, and real-time live chat.