Skip to content

For Retail

Connect your online and in-store experiences.

Unify customer data across all touchpoints. Send targeted SMS promotions for local store events, and provide seamless omnichannel support via WhatsApp and social media.

Kognit workspace

AI customer support

Interactive preview

Meet your next support agent.

Try it with your own website.

Add your public website. Kognit reads its content so you can ask questions and inspect the answers.

Preview only. No messages are sent to your customers.

+22%
In-store Footfall
2.5x
Omnichannel LTV
< 1 min
Response Time

Tailored workflows for your industry

Deploy out-of-the-box playbooks designed specifically for your business model.

Omnichannel Profiles

Merge in-store POS data with online behavior into a single identity graph.

Foot Traffic Campaigns

Geofenced SMS and email marketing to drive in-store visits and event attendance.

WhatsApp Commerce

Enable customers to browse catalogs and ask questions directly via WhatsApp.

Local Inventory Sync

Ensure AI answers regarding stock availability are always 100% accurate.