AI Customer Service Built for Malaysian Retailers & Fast-Growing Brands
Automate WhatsApp inquiries, Instagram sales, and customer tickets in RM MYR with J&T, Ninja Van, and Shopify sync.
RM3.5M+
Recovered for MY Merchants
< 18s
Average WhatsApp SLA
79%
Autonomous Resolution
Regional Ecosystem
Tailored for Malaysian Commerce & Multi-Language Support
Native support for Bahasa Melayu, English, and Manglish with instant courier tracking.
Localized Pricing
Billed Transparently in MYR (RM)
All plans include 7-day free trial. Cancel anytime with no long-term contracts.
Essential AI ticket triage and unified inbox for small stores.
- 1,000 AI Conversations / mo
- Omnichannel Shared Inbox
- Live Chatbot SDK Widget
Autonomous AI Autopilot agent with WhatsApp commerce and campaign engine.
- 5,000 AI Conversations / mo
- Autonomous AI Autopilot Agent
- WhatsApp & Instagram DM Sales
- Automated Cart Recovery Engine
Full multi-store support, custom LLM fine-tuning, and dedicated SLA.
- Unlimited AI Conversations
- Custom AI Brain Fine-Tuning
- Custom Roles & Permissions (RBAC)
- 24/7 Dedicated Account Manager
Customer Proof
Trusted by Merchants in Malaysia
"WhatsApp is our #1 sales and support channel in Malaysia. Kognit AI handles all our parcel tracking and sizing questions instantly."
Farhan Azman
E-Commerce Director · Nusantara Apparel
Kuala Lumpur, Malaysia
Common Questions
Malaysia FAQs
Ready to Automate Your Support & Growth in Malaysia?
Join hundreds of Malaysia brands running their customer operations on autopilot.