SMS Marketing
Reach customers instantly with 98% open rates.
Send targeted text messages for flash sales, restock alerts, and personalized offers. Cut through the noise and land directly on their home screen. Full compliance with TCPA and GDPR opt-in regulations built in.
Kognit workspace
AI customer support
Meet your next support agent.
Try it with your own website.
Preview only. No messages are sent to your customers.
Everything you need
Purpose-built capabilities for this channel.
Two-Way Messaging
Customers can reply to your SMS — responses route to your unified inbox.
Shortcode & Toll-Free
Choose between shared shortcodes or dedicated toll-free numbers.
Smart Quiet Hours
Automatically hold messages during local nighttime to stay compliant.
Link Shortening & Tracking
Shorten URLs automatically and track click-through rates in real time.
Opt-In Management
Built-in double opt-in flows and one-tap unsubscribe for full legal compliance.
MMS Support
Send product images, GIFs, and short video clips alongside your text.
Real-world use cases
See how brands use this channel to drive growth.
Flash sale launching in 2 hours → blast to VIP segment → 40% redemption rate
Restock alert for waitlisted item → personalized SMS with direct-to-cart link
Post-delivery follow-up → "How was your order?" → drives review submission