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RCS for Business

The future of rich, interactive messaging.

Upgrade from standard SMS to rich cards, carousels, and high-res media. Drive higher engagement with verified branding and interactive buttons right in the native message app. No app download required for your customers.

Kognit workspace

AI customer support

Interactive preview

Meet your next support agent.

Try it with your own website.

Add your public website. Kognit reads its content so you can ask questions and inspect the answers.

Preview only. No messages are sent to your customers.

+3x vs SMS
Engagement Lift
14%
Conversion Rate
+45%
Brand Recall

Everything you need

Purpose-built capabilities for this channel.

Rich Media Cards

Send product images, descriptions, and CTA buttons in a single rich message.

Carousel Messages

Showcase multiple products in a swipeable carousel right in the message thread.

Verified Branding

Your brand name, logo, and color appear in the conversation header.

Suggested Actions

Add quick-reply chips and action buttons for frictionless interactions.

Typing Indicators

Show real-time typing indicators for a chat-like conversational experience.

Read Receipts

Know exactly when your message was delivered, read, and interacted with.

Real-world use cases

See how brands use this channel to drive growth.

New collection launch → rich carousel with 5 products → direct purchase via action button

Order confirmation → branded receipt card with tracking link and support button

Loyalty reward earned → animated rich card with redemption CTA