Skip to content
Back to Library
Webhooks• 5 min read

Kognit Webhooks Guide: Real-Time Event Streams for Shopify, CRM & Orders

Integrations Team
August 01, 2026

Configuring Webhook Listeners

Navigate to Settings ➔ Webhooks. Enter your HTTPS endpoint URL and select event triggers like conversation.closed or sentiment.negative.

Common Questions

Q.How are webhooks authenticated?

Every webhook payload includes an X-Kognit-Signature header computed using SHA256 HMAC.

Enjoyed this article?

Join 5,000+ Shopify merchants who stay ahead of the curve with our AI insights.