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Ecommerce Strategies• 6 min read
Ecommerce Support Strategies: Transforming Support into High-Margin LTV Revenue
Ecommerce Growth Lead
July 25, 2026
Strategy 1: Proactive Pre-Sales Chat Prompts
Trigger personalized chat prompts when a customer spends >45 seconds on high-value checkout or product pages.
Common Questions
Q.Can Kognit send discount codes automatically?
Yes, Kognit generates single-use Shopify discount codes dynamically in chat.
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